Privacy Policy

1. Introduction

This Privacy Policy explains how Creative Media Group Ltd, trading as Contesto Legal (“we”, “us”, “our”), collects, uses, stores, and protects personal data when you visit or interact with our website www.contestolegal.com (“the Website”).

We are committed to respecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

By using our Website, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please discontinue use of the Website.

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2. Data Controller Information

Creative Media Group Ltd t/a Contesto Legal
Company Number: 15576121
Registered Office: 11–12 Old Bond Street, Mayfair, London, W1S 4PN
Email: info@contesto.co.uk
Telephone: 0207 788 7871

We are responsible for determining the purposes and methods of processing personal data collected via this Website.

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3. Information We Collect

a. Information You Provide to Us

We collect information directly from you when you contact us via forms, email, or telephone. This may include your:

• Name, job title, and company name

• Email address and telephone number

• Details included in your enquiry, message, or feedback

This information enables us to respond to your enquiry, provide quotations, and maintain accurate communication records.

b. Information We Collect Automatically

When you visit our Website, we may automatically collect technical and analytical information such as:

• IP address, browser type, and operating system

• Referring website or source of visit

• Pages visited, time spent on pages, and general site interaction

We use this data to understand visitor behaviour, improve functionality, and maintain system security.

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4. How We Use Personal Information

We use personal information for legitimate business purposes, including:

• Responding to enquiries and providing service information

• Managing communication and administrative records

• Analysing Website traffic, engagement, and performance

• Conducting marketing analytics (via Wix Analytics and Google Analytics)

• Meeting our legal or regulatory obligations

• Preventing misuse, fraud, or unauthorised access

We do not sell, rent, or trade personal information to third parties for marketing or profiling purposes.

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5. Lawful Bases for Processing

We process personal data under one or more of the following lawful bases:

• Legitimate Interests – to operate and improve the Website, respond to enquiries, and manage communications.

• Consent – when you voluntarily provide data or agree to the use of cookies or analytics.

• Contractual Necessity – when processing is required to prepare or perform a contract with you.

• Legal Obligation – when we must comply with applicable laws and regulations.

You may withdraw consent at any time without affecting the lawfulness of prior processing.

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6. Data Retention

We retain personal information only as long as necessary for the purposes collected, or as required by law.
Contact details and correspondence are usually kept for up to 12 months after the last interaction unless a longer period is justified. Data that is no longer required is securely deleted or anonymised.

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7. Data Sharing and Disclosure

We may share your personal data with:

• Website and IT service providers (including Wix)

• Analytics providers (Google Analytics and Wix Analytics)

• Email and communication service providers

• Regulatory or legal authorities where required by law

All third parties are contractually bound to protect your data and use it only in accordance with our instructions.

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8. International Data Transfers

Where possible, personal data is stored and processed within the United Kingdom or European Economic Area (EEA).
If information is transferred outside these regions (for example, to servers operated by Wix or Google), such transfers are protected through Standard Contractual Clauses or other legally approved safeguards that ensure an equivalent level of data protection.

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9. Data Security

We take security seriously and use a combination of technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or loss.

These include:

• Secure servers and encrypted connections (SSL/TLS)

• Restricted access to authorised personnel only

• Password protection and regular system audits

• Confidentiality and data protection training for staff

• Regular monitoring for security vulnerabilities

Although we take all reasonable steps to secure your information, no online transmission is completely risk-free. You acknowledge this inherent limitation when using our Website.

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10. Cookie Policy

Our Website uses cookies and similar technologies to enhance your browsing experience, improve performance, and analyse visitor traffic.

Cookies are small text files stored on your device when you visit a website. Some cookies are essential for the site to function correctly, while others are optional and used only with your consent.

We use the following categories of cookies:

• Strictly Necessary Cookies: These enable basic website functionality such as page navigation and access to secure areas. The Website cannot function properly without these cookies.

• Performance and Analytics Cookies: These help us understand how visitors interact with our Website. We use Wix Analytics and Google Analytics to collect aggregated data on visitor behaviour, page popularity, and traffic sources. These cookies are only activated if you provide consent through our cookie banner.

• Functional Cookies: Used to remember your preferences and enhance user experience (for example, language settings or display choices).

• Advertising and Targeting Cookies: May be used to deliver relevant advertisements or track marketing performance. These cookies are only activated with explicit consent.

When you first visit the Website, a cookie consent banner appears allowing you to accept, reject, or customise your preferences. You can change or withdraw your consent at any time by revisiting the banner or adjusting your browser settings.

You may choose to disable cookies in your browser; however, doing so may affect certain features and functionality of the Website.

We do not use cookies to collect personally identifiable information, nor do we share cookie data with unaffiliated third parties.

By continuing to browse this Website after accepting cookies, you consent to their use as outlined in this Policy.

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11. Your Data Protection Rights

Under UK GDPR, you have several rights regarding your personal data:

• Access: Request a copy of the information we hold about you.

• Rectification: Request corrections to inaccurate or incomplete data.

• Erasure: Request that we delete your data when it is no longer needed.

• Restriction: Request limited use of your data in certain situations.

• Data Portability: Request your data in a structured, machine-readable format.

• Objection: Object to processing based on legitimate interests.

• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at info@contesto.co.uk. We may ask you to verify your identity before responding. We aim to respond within one month, as required by law.

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12. Children’s Data

This Website is intended for business use and is not directed at anyone under the age of 18. We do not knowingly collect or store personal data relating to minors. If such data is discovered, we will delete it promptly.

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13. Third-Party Links

Our Website may contain links to external websites or online services operated by third parties. We are not responsible for the content, security, or privacy practices of those websites.
We recommend reviewing the privacy and cookie policies of any site you visit via links from our Website.

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14. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that has a legal or similarly significant impact on individuals. Should this change, we will update this Policy and notify users in advance.

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15. Updates to This Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in law, regulation, or our internal practices.
Updates will be posted on this page with an updated “Last Updated” date. Continued use of the Website after such updates constitutes acceptance of the revised Policy.

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16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Creative Media Group Ltd t/a Contesto Legal
Email: info@contesto.co.uk
Telephone: 0207 788 7871
Registered Office: 11–12 Old Bond Street, Mayfair, London, W1S 4PN