Professional Support for the Legal World.
Contesto Legal was founded to fill a vital gap in the legal sector: reliable, 24/7 operational support that meets the same professional standards as the firms we serve. Our mission is simple — to allow solicitors to focus on legal excellence while we handle the operational precision behind it.
We’re part of the wider Contesto Group, a UK-based specialist in professional out-of-hours and remote service solutions. With years of experience supporting regulated sectors, we bring the same high standards of confidentiality, compliance and care to every firm we work with.
"Contesto Legal was born from a simple truth — law never sleeps. Our founders saw firms struggling with after-hours demand and built a service that never switches off."
Why Outsource With Contesto Legal?
Our team isn’t a call centre — we’re trained legal support professionals who understand the sensitivity, urgency and discretion required in the legal industry.
Whether we’re handling a late-night call, updating case files, or managing client reassurance, we do it with your brand voice, your standards and your reputation in mind.
Meet Our Expert Team of Professionals
Dedicated specialists delivering the best legal support.
Sophia Harris
CEO
With over 25 years’ experience leading and transforming care and support services, Sophia is the driving force behind Contesto’s vision. Her focus on innovation, leadership wellbeing and sustainable growth continues to shape how providers deliver exceptional, tech-driven support across the UK.
Victoria Field
Operations Director
Victoria oversees Contesto’s day-to-day operations, ensuring every service runs smoothly and to the highest standard. With extensive experience in leadership and service delivery, she keeps our systems efficient and our clients supported.
John Watts
Service Manager
John leads Contesto’s service delivery with a focus on quality, consistency and client satisfaction. His hands-on approach ensures every call, process and partnership meets the highest professional standards.
Charlotte Blackledge
Executive Assistant
Charlotte provides essential support across Contesto’s operations, coordinating communication and ensuring projects run seamlessly. Her attention to detail and organisational strength keep our teams aligned and clients supported.
"Our team isn’t a call centre — we’re trained legal support professionals who understand the sensitivity, urgency and discretion required in the legal industry. Whether we’re handling a late-night call, updating case files, or managing client reassurance, we do it with your brand voice, your standards and your reputation in mind."
Integrity
We handle every case and every call with complete confidentiality, following strict GDPR, compliance and NDA processes.
Reliability
Your clients and deadlines never wait. Our systems and team operate around the clock with consistency and precision.
Professionalism
We represent your firm as if it were our own — every conversation and document handled with care and respect.
Empathy
Legal work is personal. We communicate with warmth, clarity and understanding to strengthen trust between you and your clients.