top of page
Navy Blue & Gold New Logo PNG.png

Accessibility Statement

(Creative Media Group Ltd trading as Contesto Legal)
Last Updated: 10/10/2025

1. Introduction

Creative Media Group Ltd, company number 15576121, trading as Contesto Legal (“we”, “us”, “our”), is committed to ensuring that our website, digital platforms, and online content are accessible to all users, regardless of ability, technology, or environment.

We firmly believe that every individual should have equal access to information, functionality, and digital communication. This Accessibility Policy outlines the principles, measures, and ongoing commitments we undertake to achieve and maintain a high standard of accessibility and usability across the Contesto Legal website (www.contesto.co.uk/legal) (the “Website”).

​

2. Our Commitment

We are dedicated to meeting the requirements of:

  • The Equality Act 2010, which protects against discrimination and requires reasonable adjustments for people with disabilities.

  • The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, as applicable.

  • The Web Content Accessibility Guidelines (WCAG) 2.2, published by the World Wide Web Consortium (W3C), aiming to achieve a level of conformance equivalent to WCAG 2.2 Level AA.

Our objective is to provide a digital experience that is perceivable, operable, understandable, and robust for all users.

​

3. Scope

This Policy applies to the Contesto Legal website and all digital content, including but not limited to:

  • Textual and visual content displayed on the Website

  • Navigation structures, menus, and forms

  • Interactive features and embedded media

  • Downloadable documents and PDFs

  • Online communication tools, contact forms, and enquiry portals

It also guides the development, design, and maintenance of future web and mobile content associated with Contesto Legal.

​

4. Accessibility Measures

To ensure continuous accessibility, we implement and maintain the following measures:

a. Website Design and Structure

  • Our website is designed with responsive layouts that adapt to various screen sizes and assistive technologies.

  • Colour contrasts are chosen to ensure text legibility against backgrounds.

  • Fonts and text spacing are designed to promote readability for users with visual impairments.

  • Navigation is consistent across pages, enabling predictable and efficient movement.

b. Technical Compliance

  • All new website content is developed with semantic HTML and ARIA (Accessible Rich Internet Applications) labels to support screen readers.

  • We use descriptive alt-text for images and meaningful titles for links.

  • Interactive forms are built with associated labels and error notifications for assistive tools.

  • Non-text elements are supplemented by text alternatives.

c. Testing and Validation

  • The Website is regularly tested using accessibility evaluation tools and manual inspection.

  • Testing includes compatibility with widely used assistive technologies such as screen readers (e.g., JAWS, NVDA) and speech recognition software.

  • New features are reviewed prior to launch to ensure compliance with accessibility standards.

​

5. Reasonable Adjustments

We recognise that accessibility is a continuous process, not a fixed state. Where full accessibility cannot be immediately achieved, we are committed to providing reasonable alternative formats or adjustments upon request.

Examples include:

  • Providing content in large print or plain-text versions

  • Supplying downloadable documents in accessible PDF or Word formats

  • Offering direct communication by telephone or email for users unable to use the website forms

If you require any material in an alternative format, please contact us (see section 10).

​

6. Assistive Technology Compatibility

The Website has been tested for compatibility with modern browsers and assistive tools, including:

  • Screen readers (JAWS, NVDA, VoiceOver)

  • Keyboard-only navigation

  • Zoom and text-enlargement tools

  • Colour-contrast and dyslexia-friendly extensions

We aim to ensure our digital content functions correctly on both desktop and mobile devices.

​

7. Continuous Improvement

Accessibility is an evolving field. We continuously monitor developments in technology, legislation, and accessibility guidelines to refine our digital experience.

Where deficiencies are identified, corrective measures are prioritised as part of our ongoing web development roadmap.

We work closely with our designers and content creators to ensure that accessibility remains central to every stage of design, publishing, and review.

​

8. Third-Party Content

Some pages on our Website may contain links or integrations from third-party providers (such as video platforms, maps, or embedded forms).

While we strive to ensure that such services are accessible, we cannot guarantee full compliance for third-party tools that are not under our direct control.
We actively encourage our partners and suppliers to adopt equivalent accessibility standards.

​

9. Feedback and Reporting Accessibility Issues

We welcome feedback regarding the accessibility and usability of our Website. If you encounter any barriers, difficulties, or technical problems while using our site, please let us know so we can investigate and resolve the issue promptly.

You can contact us by:
Email: info@contesto.co.uk
Telephone: 0207 788 7871
Address: 11-12, Old Bond Street, Mayfair, London, W1S 4PN

Please include details of:

  • The page or feature where the issue occurred

  • The nature of the accessibility problem

  • The assistive technology or device being used (if applicable)

We aim to acknowledge accessibility-related enquiries within five (5) business days and provide a substantive response or resolution within twenty (20) business days.

​

10. Enforcement and Oversight

While Contesto Legal is a private-sector service provider, we recognise the principles of accessibility enforcement established by the Equality and Human Rights Commission (EHRC).
If you are dissatisfied with our response to an accessibility concern, you may contact the EHRC via www.equalityhumanrights.com.

​

11. Policy Review

This Accessibility Policy is reviewed annually, or more frequently if required by changes in legislation, technology, or operational practices.
The most current version will always be available on our Website and will indicate the effective date of the latest revision.

​

12. Contact Information

For all accessibility enquiries, feedback, or requests for reasonable adjustments, please contact:

Creative Media Group Ltd t/a Contesto Legal
Company Number: 15576121
Email: info@contesto.co.uk
Telephone: 0207 788 7871
Registered Office: 11-12, Old Bond Street, Mayfair, London, W1S 4PN

bottom of page